Customer support is what we are all about.
We understand anyone can offer you web space and bandwidth services, but that customer support is what separates one host from another. We started on the Internet as a hosting customer so we understand the importance of communication between a host and their customer. We know how important your web site is to you and your business.
You have customers that come to you expecting to find your site up and fully operational, and if there are problems you cannot be left in the dark, but instead want to be in the know so you can be of service to your customers.
We offer all our customers a seamless support options and an open communication channel, you will have access to our phone number for emergency support server down issues, ticketed support desk, direct Email, ICQ, and in case the unthinkable happens and the server becomes unreachable we offer an off site support Email address and special announcement area where you will be able to get status updates on our efforts and the problems that are affecting your accounts.

Our pledge is to never leave you in the dark.

Primary Nameserver: dns1.simservers.net
Secondary Nameserver: dns2.simservers.net

How to contact us:

Technical Support: support at webnet-pt.net or use our your help ticket account, we respond normally within 2 hours.

Support: submit a help ticket here »
Sales:
Email us at: sales at webnet-pt.net

Emergency phone number: 00351 966003147
 
Should you have other questions or concerns about our terms of use, please contact us by email at:
support at webnet-pt.net